Talk to us
Got a question about a booking or a payment, or want to work with MimoSpot? Write to us and we’ll reply by email.
Follow us on Instagram @mimo.spot
When do I pay?
You only pay if the professional accepts. If they don’t, you pay nothing (with MB WAY, the amount is refunded automatically) and we suggest other professionals.
How are professionals verified?
We confirm their mobile number, identity, tax number (NIF) and tax address, proof of activity and criminal record. Every profile is approved by a person on the MimoSpot team. Find out more
What if the service goes wrong?
After the service you have 24 hours to confirm or report a problem. The MimoSpot team reviews the case and, if justified, there may be a partial or full refund.
Can I cancel a request?
Yes, on your booking page. Before the professional accepts, at no cost. Once accepted, you get a full refund up to 24 hours before the service and a 50% refund with less than 24 hours’ notice.
I want to work with MimoSpot
Signing up is free and takes about 10 minutes. See how it works for professionals
